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Frequently Asked Questions

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How are my photos dellivered?

You will receive a download link after payment has been received.

How can I pay?

We will send you an invoice that you can pay via bank transfer or credit card

Can my company become VAT exempt?

We apply all applicable taxes to your order based on your billing region.
If you’re VAT registered in an EU member state and you’ve received a VAT registration number issued by an EU member state then you can become VAT exempt. Please state your VAT number.

What is your refund policy?

If you are experiencing an issue with your purchase, please contact us immediately.

If a refund is needed, please notify us as soon as possible, ideally within 24 hours. Unless there is a technical defect with your purchased file, please understand that we are unable to guarantee a refund because we provide you with immediate access to download your purchase.

Can you create a special license for my specific use?

Sure, please contact us.
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